Mongkol

Bangkok’s Trusted Muay Thai Gear Store • Authentic Thai Brands • Express Shipping Worldwide

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Welcome to Our Website! By using this website or making a purchase, you agree to these Terms of Use. Please read them carefully. They are a binding agreement between you and us. 1. Your Personal Information We take your privacy seriously. Here is how we handle your personal data: Order Fulfillment: We only collect and use your personal information (like your name, address, and email) to process and ship your order. No Sharing (Except for Shipping): We do not share your information with outside parties, except for the necessary details required by the shipping carrier (like FedEx or your postal service) to deliver your product. Recipient Information: If you provide someone else's information (like a gift recipient), we will only use it to ship the product and confirm delivery. It will not be used for any other purpose. Email Communication: If you email us, your return email address will only be used to reply to your inquiry. We won't use it for marketing or share it with anyone. Internal Improvements: If you save items like wish lists or product tags in your user account, we may use this internal data to help us improve our products, offers, and marketing. We won't share this data with outside parties. Your Choice: We will never use or share your personal information for any reason not listed here without first giving you the opportunity to opt out of that use. 2. Shipping, Taxes, and Import Rules Please be aware of these important shipping rules before you place an order: Taxes and Duties are Your Responsibility: We do not collect any import taxes, customs duties, or clearance fees at checkout. These charges are set by your country and are your sole responsibility. They are usually collected by the carrier when the package arrives. Know Your Country's Rules: You are fully responsible for ensuring the products you buy comply with all import laws, regulations, and restrictions in your country. No Refund for Refusal: If you fail to meet your country's import requirements, or refuse to pay the applicable duties or taxes, and the carrier has to abandon or destroy the package, we will not issue a refund. Customs Delays: Delivery times are estimates only and are not guaranteed. Packages may be delayed by customs inspections in your country. 3. Risk of Loss We Are Not Liable for Carriers: Once we hand your order over to the shipping carrier, we are no longer responsible for any delays, loss, damage, or theft of the package. 4. Order Cancellations Pre-Shipment Cancellation Fee: If you cancel your order before it has shipped, you will be charged a non-refundable 4% transaction fee. The rest will be refunded. No Cancellation After Shipping: Once your order has been shipped, it cannot be canceled. 5. Other Important Rules Changes to Terms: We may update these Terms at any time without notice. The version posted on the website when you place your order is the one that applies to that transaction. Severability: If any part of these Terms is found to be unenforceable or invalid by a court, the rest of the Terms will still be in full effect. Contact Us If you have any questions about these Terms of Use, please feel free to contact us: 📧 bkkmuaythaistore@gmail.com

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